NBI Clearance Renewal Online

NBI Clearance is valid for one year from the date it is issued, so you’ll need to renew it once it expires.
If you’re renewing an old or expiring clearance, you can complete the process online. For residents of NCR,
the renewed clearance can even be delivered straight to your doorstep.

Renew Register

There are two ways to renew your NBI Clearance online, depending on the issue date of your previous clearance. The renewal fee starts at ₱130, plus additional service charges.

1. Door-to-Door Online Renewal

You can avail door-to-door delivery only if your NBI Clearance was issued or has expired from October 16, 2016 onwards.
This option (NBI Clearance online renewal) allows you to renew online and have the document delivered to your home.

Get Door-to-Door Renewal

2. Regular Online Renewal (With Branch Pickup)

If you have an NBI Clearance issued from 2014 up to the present, you can still renew online, but you need to register and choose a branch for pickup.
This option does not include door-to-door delivery.

Start Branch Pickup Renewal

Choose the NBI Clearance renewal method that matches your NBI issuance year and your situation.

Door-to-Door Online Renewal

1: Visit the Official NBI Website

Click the button below or open clearance.nbi.gov.ph in your browser.

CLICK HERE

Close any pop-ups that appear.
You will now see the NBI Clearance Online Renewal dashboard, where you can proceed with your application.
Click “Click Here” under the door-to-door option

2: Fill Out Your Personal Information

For door-to-door renewal, enter the following details:

Enter your old NBI ID number (found on your expired NBI Clearance — never throw it away).
Enter your mobile number.
Enter your first name, middle name, surname, and birthdate.
Double-check all the information you entered.
If everything is correct, click Verify.

Important:
Do not throw away your expired NBI Clearance — you will need the old ID number.

3: Verification Options

Under Verification Options, select the information you used when you first registered with NBI online.
You will see three verification choices.
For example, choose “Mother’s Information”, then enter your mother’s full maiden name and her birthplace.
If you are not sure, choose another verification method like your registered cellphone number or email address.
After entering the required details, click Verify.

4: Review information

If the details match, your personal information will appear.
Review everything carefully.
If something needs to be corrected, update them there.
If all details are correct, check the box and click Continue.

5: Agree to Terms

Next, click Pay, then select I Agree.
Scroll down to the bottom of the Terms and Conditions page and click Agree.
After confirming, click Proceed.

Note:
Door-to-door delivery is currently available only in NCR.

6: Provide Delivery Information

Enter the following:

Receiver’s Full Name
Mobile Number
Email
Building Type
Province / City / Municipality
Barangay
ZIP Code (Search on Google if unsure)
Complete Address (Street, landmarks, etc.)
Optional: Pin your exact location on the map
After reviewing, click Proceed.

Reminder:
Delivery fees are non-refundable. Double-check all details before submitting.

7: Choose Your Payment Method

You will now see the payment options.
The total amount shown includes the NBI clearance fee plus the delivery charges.
If the delivery charges feel too expensive, you may skip door-to-door delivery and choose to pick up your NBI clearance at any NBI branch instead.
Select your preferred payment method. Available options include:

Example:

7-Eleven adds a ₱1 convenience fee, bringing your total to ₱522.
GCash charges a ₱7.85 fee, making your total ₱528.85.

If you choose GCash, click Proceed.
Enter your GCash number, receive the OTP, then input the code.
Make sure your GCash wallet has the exact amount (₱528.85) to successfully pay for your online NBI clearance.

Regular NBI Clearance Renewal (In person)

Here’s a guide on renewing your NBI clearance issued in 2014. This is not a door-to-door renewal—you must visit an NBI office.

1: Visit the Official Site

Click the Registration button below.

CLICK HERE

Choose Register to process it immediately.
Set “Do you have an NBI clearance issued from 2014 to present?” to Yes.
Click Yes, then fill in the required details:
First name
Surname
Mobile number
Birthdate
Old NBI clearance number
Click I’m not a robot.
In the “Enter your NBI ID number” section, you will see your NBI ID number.
Type your NBI ID number exactly as shown, including dashes, into the form.
Click Proceed.

2: Completing Your Registration Details

Once the data is successfully retrieved, your birthdate and first name will appear but will be disabled.
Scroll down to the bottom and fill in the following:
Mobile number
New email address
New password
Confirm new password
Make sure to enter an active mobile number and active email address.
Click Sign Up.

3: OTP Verification

Next, wait for the OTP that will be sent to your mobile number.
Enter the OTP in the required field.
Click Submit.

Once the OTP is verified successfully, close the window.

4: Email Activation

You will see a message saying that an activation link has been sent to your email.
Open your email and click the activation link to continue with your NBI account registration.
Make sure to confirm the link in your email to proceed.

5: Logging In

Once you’ve confirmed your email, go back to the top section of the page.
Enter the email you used during registration.
Enter the password you created earlier.

6: NBI Clearance Dashboard

You are now inside your NBI clearance dashboard.
Double-check all your information carefully.
If you need to make any changes, click Edit Information.
Update the necessary details, then click Save Information.
Once saved, you can proceed to apply and create an appointment schedule.

7: Applying for Clearance

Click Apply for Clearance.
Choose the ID you will bring.
For example, if you bring your TIN ID, enter the ID number.
Check I agree, then click I Agree again.
Close the pop-up window.

8: Selecting Branch and Appointment Date

Choose the branch where you will process your NBI clearance.
The branch you select is where you must go to claim your clearance.
You cannot select Manila and claim in Cavite, as your record will be forwarded to the chosen branch.
Choose the NBI Clearance renewal appointment date. Available dates are highlighted in blue.
Note: Most branches do not strictly enforce the schedule.
For example, even if your scheduled date is next week, you may go earlier as long as you’ve paid and have your reference number.

9: Completing Payment and Booking

On the right side, click Complete Transaction and choose your payment option:
Bank
Over-the-counter
Online banking
Cash payment
ECPay
7-Eleven
Mastercard/Visa
GCash
PayMaya
ShopeePay
DragonPay
Example: Choose Cash Payment. You can pay at Bayad Center, Cebuana, M Lhuillier, SM, Savemore, or LBC, all accredited payment centers for NBI.
Click Proceed, then Proceed to Payment.
Your reference number will appear—save it, as it will be used to pay for your NBI clearance.
Click Accept.
Everything is set! You have successfully booked an appointment using your old NBI clearance.
You can now pay at any accredited payment center.
Go to the NBI branch you selected for your appointment, and make sure to bring:
Your reference number
The valid ID you entered earlier.

NBI Clearance Renewal Requirements

Renewing your NBI clearance is a straightforward process, but you must prepare the necessary
documents and information to avoid delays. Here’s what you need:

1. Old NBI Clearance

Original copy of your previous NBI clearance is required for quick renewal.
If lost, you need to apply as a new applicant and bring valid IDs for verification.

2. Valid Government-Issued IDs

Bring at least one valid ID. Some offices may require two IDs. Acceptable IDs include:

Passport
Driver’s License
Postal ID
SSS/GSIS ID
PRC License
UMID
Voter’s ID

Make sure your IDs are current and not expired.

Frequently Asked Questions

The standard NBI clearance renewal fee is ₱130, plus an e-payment/service fee of around ₱25, making the total approximately ₱155.

If you choose Quick Renewal with door-to-door delivery, the total cost is higher, usually around ₱330–₱355, depending on your location.

There are two methods to renew your NBI clearance, depending on the date it was issued:

Door-to-Door Renewal: For NBI clearances issued from 2016 onward, you can use the door-to-door delivery option and receive your renewed clearance at home.
Office Visit Renewal (Registration Method): For NBI clearances issued from 2014 up to the present, you need to register online and then visit the NBI office for verification and processing.

Door-to-door NBI clearance renewal delivery usually takes around 3 to 7 working days, depending on your location and courier processing time.

If you choose pick-up (no door-to-door delivery), you can get your NBI clearance on the same day of your appointment—usually within 10 to 30 minutes, as long as there is no hit or verification issue.

No. If you choose door-to-door delivery, you don’t need to go to the NBI office.
Your NBI clearance will be processed and delivered directly to your address, as long as your information is correct and there is no “hit” or verification issue.

Yes, rescheduling an NBI appointment is possible — but it depends on whether you have already paid.

1. If you have NOT paid yet

Yes, you can freely reschedule.
Unpaid appointments automatically expire, and you can simply create a new appointment with your preferred date and branch.

2. If you have ALREADY paid

Rescheduling is limited.
The NBI system usually does not allow changing the schedule once payment is completed. Your payment is non-refundable. However, some users are still able to change to a new date if the option appears in their online dashboard before the appointment date.

If the portal does not show a “reschedule” option, you will need to:

Visit the same NBI branch on your chosen date, or
Contact the branch/NBI helpdesk and request assistance (case-to-case basis).

3. If you miss your paid appointment

If you do not appear on the scheduled date, you normally need to book and pay again, unless the branch gives you a grace option (not guaranteed).

For door-to-door delivery (Quick Renewal), the delivery fee usually depends on your location:

Metro Manila: around ₱200 – ₱250
Luzon: around ₱230 – ₱260
Visayas: around ₱240 – ₱280
Mindanao: around ₱240 – ₱300

Delivery partners may have slightly different rates, so the exact fee will appear on your checkout page before you pay.

If you lost your old NBI clearance, you must register as a new applicant on the NBI website. You cannot use the old clearance number for quick NBI Clearance renewal. Instead, create a new account, fill in your personal details, pay the required fee, and visit your chosen NBI branch for verification and biometrics.

NBI Clearance Renewal Online